Quality engineered in, not inspected afterwards

Coverage percentage is a weak proxy and easy to game. We target risk coverage instead: every critical business journey automated, every service boundary under contract test, and high-churn or high-impact code held to a stricter unit threshold. A blanket 80% mandate usually produces tests written to satisfy the metric rather than to catch defects.

Usually, yes — and it is mostly not a tooling problem. The common causes are shared mutable test data, implicit timing waits, dependence on third-party sandboxes and tests asserting on implementation detail. We audit failure patterns, fix the top causes, quarantine the worst offenders and rebuild from a stable core. Trust typically returns within a few sprints.

Playwright for most new work: genuine cross-browser support including WebKit, better parallelisation, multi-tab and multi-origin handling, and strong API testing. Cypress remains excellent for component-level testing and has a superb developer experience. If you already have a healthy Cypress suite, migrating for its own sake is rarely worth it.

Yes. Managed QA pods — typically a lead, automation engineers and functional testers — embedded in your sprints with your tooling and your definition of done, reporting on agreed quality metrics. Available from our India delivery centre with US-hours overlap.

With evaluation rather than exact assertion: golden datasets scored against rubrics, semantic similarity thresholds, structural validation of outputs, groundedness and citation checks, plus adversarial prompt suites for safety regressions. These run as pipeline gates with thresholds, exactly like performance tests.